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Not only pricing issues are subject to change, but also the correctness of issuing opinions, the positioning of offers and products on websites, and the complaint process. Due to the fact that the new regulations apply to contracts concluded after the new year, all agreements concluded before January 2023 are subject to the old regulations . For example, if the purchase was made last year.
Any complaint should be considered based on the old regulations. The omnibus directive - how long has it been in force? The act was published on January 7, 2020, and some EU member states were obliged to implement it by phone number list November 28, 2021. In Poland, the omnibus law was introduced a little later. The omnibus directive, submitted to the Sejm in July 2022, officially entered into force on January.

Why was the omnibus act introduced? Before the introduction of new regulations, it often happened that entrepreneurs "artificially" increased the prices of offered goods temporarily, only to significantly reduce them later. As a result, the product was sold at the price at which it was initially offered or even higher than originally offered. There were also situations in which sellers deliberately did not change the price, but informed about promotions.
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